Privacy Policy
SellerSync is software for Australian Amazon sellers operated by Miles Kay Australia LTD (ABN 90 372 903 515). This policy covers Amazon-data and merchant-data collection, use, sharing, retention, deletion, subprocessors, and seller revocation.
Information we collect
- Account info: email, business name, password hash.
- Connected platform credentials: Amazon LWA tokens, Shopify access tokens (encrypted).
- Order, inventory and listing data fetched from Amazon and Shopify on the merchant's behalf.
- Operational logs.
How we use it
Solely to operate the service: sync inventory, route orders, surface errors, provide analytics to the signed-in merchant. We do not sell data, share it with advertisers, or use it for marketing.
Sharing
We share data only with the platforms the merchant has connected (Amazon, Shopify) and our hosting subprocessor (Lovable Cloud / AWS ap-southeast-2).
Retention
- Amazon buyer PII: deleted within 30 days after order delivery.
- Non-PII Amazon data: ≤ 18 months unless law requires otherwise.
- Security and audit logs: ≥ 12 months.
Your rights / revocation
You can disconnect Amazon and Shopify inside the app, revoke authorisation in Seller Central, or email privacy@sellersync.pro. See /data-deletion for the full workflow.
Operated by Miles Kay Australia LTD, ABN 90 372 903 515, Australia.
SellerSync.pro is an independent software application and is not endorsed by, sponsored by, or affiliated with Amazon.
Support: support@sellersync.pro ·
Privacy / DPO (Jared Sherwood): privacy@sellersync.pro ·
Security incidents: security@sellersync.pro.
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